ClaritySupport

Our IT support services have extensive knowledge across our key business areas - retail, hospitality, leisure and entertainment. This experience allows us to understand the challenges you face enabling us to deliver bespoke solutions. By partnering with us on support we will not only seamlessly fit into your business model but we could help you cut your costs by up to 20%.

As we recognise today’s 24/7 culture we can provide un-interrupted 1st and 2nd level IT help desk support and expertise around the clock.

With a staff of over 100 analysts handling 40,000 calls a month we are used to delivering first class customer service.

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ClarityLive™ software

ClarityLive™ software enables today's on-demand customer experience,
while ensuring traditional reliability and service.
Whichever industry you work in, our software can help you to...

  • Sell more effectively to loyal customers through whichever channels you choose
  • Engage better with your customers to enhance services and your proposition
  • Optimise resources more effectively ensuring high demand, usage and availability
  • Inform your business and customers, when, where and in the way they need

Sell

+ Point of Sale + Online Booking + Point of Service + Mobile + Kiosk + Internet Sales + Self Service + Cross Channel + Promotions + Call Centre + Ticketing + Self Checkout

Engage

+ Loyalty + Targeted Promotions + Membership + Gift Cards + Accounts + Digital Receipts + Returns Control + Access Control + Box Office + Prospecting + Cashless + Targeted Promotions + Digital Signage + Table Service + Digital downloads

Optimise

+ Reporting + Customer History + Real-time Feeds + Monitoring & Alerts + Transaction History + Activity History + Mobile Reporting + Enterprise Management + Data Warehouse

Inform

+ Bookings + Property Management + Event Management + Ticketing + Activities + Seat Allocation + Reservations + Stock Management + Course Management + Availability + Price Management + Time and Attendance + Technical Control + Rate Management + Financial Control